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Knowledge Base

Webinars

Webinars

Create immersive live & simulive online events. BigMarker’s customizable webinar marketing platform gives you a powerful toolkit to create

Design your own custom hybrid audience engagement page for in-person events

Optimize Corporate Video Streaming with eCDN

How to Set Up Interactive Webinars

Create Linked & Dependent Polls

Analytics/Integrations

Accessing and Understanding your Webinar Stats

Downloading Your Reports

How to Add UTM Codes To Your Webinars

Add Data Mapping to Custom Registration Fields and Polls

API Issues

Why aren't Facebook pixels tracking conversion events to my BigMarker confirmation page?

Integrate ActiveCampaign with BigMarker

Integrate Authorize.net with BigMarker

Setting up Azure AD Single Sign-On (SSO) for BigMarker Admins

Integrate Calendly with BigMarker

Integrate Constant Contact with BigMarker

How to Integrate Eloqua with BigMarker

How to Integrate BigMarker with Eventbrite

Integrate Google Analytics with BigMarker

How to Integrate Google G-Suite SSO with BigMarker

How to Integrate HubSpot with BigMarker

Integrate InfusionSoft with BigMarker

How to Integrate with MailChimp

How to Integrate BigMarker and Marketo

Integrate Pardot with BigMarker

Integrate Stripe with BigMarker

How to Integrate Salesforce with BigMarker

How to Integrate Webhooks with BigMarker

Integrate Zapier with BigMarker

How to Integrate Cvent with BigMarker

How to Integrate Bizzabo with BigMarker

Integrate Thinkific with BigMarker

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Webinar Settings and Administration

A New Way to Use Custom Registration Fields: Merge Field

BigMarker Contact Information

BigMarker Feature Glossary

Your BigMarker Channel

What are my Channel's features?

How do I edit my Channel Profile?

What is the difference between a public and a private Channel?

How do I make money hosting webinars on BigMarker?

How do I change the credit card or update the billing information on my account?

Can I get an invoice?

How many people can join or subscribe to my Channel?

Can I charge subscription dues for my Channel?

How do I translate the website or select my preferred language?

How To Change the Event Language and Display Text

Can I add custom fonts to my event site?

How do I change my Time Zone?

The Types of Webinars

Live Webinars

How can I create templates for live webinars? Can I copy my recurring webinar?

On-Demand Webinars

Summit or Series

Automated Webinar

Evergreen Webinar

Can I make my evergreen webinar into a template? Can I copy my evergreen webinar?

24-7 Webinar

How to Set up your Recurring Webinar

How to Change a Webinar’s URL

How do I find my webinar?

The Webinar Dashboard

The Webinar Landing Page

How to Add Presenters to Your Webinar or Virtual Event Session

Dial-In

How to Include Audio in the Waiting Room for Dial In

How can I change the date and time display formats on my webinar's landing page?

How To Customize the Confirmation Page

Sharing Your Event or Webinar Through Social Media

Include the Chat Panel inside your Waiting Room

Webinar Room Overview

How can I produce high-quality recordings for my BigMarker sessions?

Introducing Low Latency and Real Time Webcast Mode with 0-3 Second Delays

What is Webcast Mode?

How to Enable Webcast Mode

How can I run a Test Webinar?

Can I add a cookie consent bar to my events on BigMarker?

How to Collect Consent with GDPR forms

Will BigMarker work in China? How can I change my server's location?

Can I set my Server Location to Africa?

How to Create and use Live Webinar Widgets on your Website

How can I embed my webinar's registration widget into my website?

How to Restrict Registration for a Session

How Do I Unregister Someone for a Webinar?

Emails and Invitations - FAQ

How to Block Specific Emails/Domains from Registering to your events

Best Practices For Bulk Email Sending

How can I upload Customized ICS Files to my Registration Confirmation Emails?

How do I send an invitation ICS file that appears as a request on the recipients’ calendar?

Can I customize my Emails with Custom HTML?

Can I create email tokens based on my custom registration fields?

How to Set Up Camera Monitor Mode

How to Customize the Live Attendee Experience

How to Pre-Load Content to Virtual Events and Webinars

How to Create a Poll

Can I Maximize my Polls?

How to use Q&A

Can I Maximize my Q&A?

How to Add a Post-Event Webinar Survey

How to Record your Live Webinar

What is WebRTC?

How to Enable Closed Captioning

How to Display Closed Captions in On-Demand and Evergreen Webinars

How To Customize the Recording Player for On-Demand Recordings

Managing Your On Demand Content

How to Set Specific Times and Dates to Publish and Un-publish On Demand Content

How To Edit Automated Chats in the Video Player for On-Demand Webinars

Display Your Survey to On-Demand Viewers

How Can I Create Templates for On-Demand Webinars?

How can I download transcripts for my On-Demand webinars?

How to Add Sponsor Banners and Popups to your Webinar Room

Can I Add an Image to my Custom Embed/HTML Pop-Up Offer?

Can I push Notifications to Live/Evergreen Webinars?

How to push notifications to Live/Evergreen Webinars

How can I set up a Slack integration with my webinar?

How can I set up an SMS Relay on BigMarker?

How to Co-Browse within your Live Event

My Facebook Live stream has disconnected

Creating Breakout Rooms

How to Create Keyboard Shortcuts with Hotkeys

Use Elgato Stream Deck with HotKeys

How to Add a Custom Footer to your Webinar

Create Custom Reports to Track Specific Analytics

How to Add Webinar Tags to an Event

Feature Requests

How to Set Up the Waiting Room

How to Set up CAPTCHA on Your Registration Form for a Webinar or Series

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Creating Webinars

Quiz Your Audience with Assessments

Studio

Raffle Off Incentivized Prizes with Giveaways

Increase engagement with Live Emojis Reactions

Studio: Produce Live Video Content

Toggle Between Studio and Classic Modes

How many webcams or microphones can be shared at one time?

Practice before your Presentation in the Green Room

How to Play a Video during your Webinar

How to enable Google Translation for the Webinar Room

How to Change Your Pre-Webinar Multimedia Control Display

How to Enable and Use Auto-Prompt Presenter Multimedia Controls

How to upload mp3 audio files to a session's waiting room

Can I Add a Section to Show Presenter Information and the Webinar Description in my Live Webinar?

Create Polls and view their real time results in your Live Event

How can I set my polls to display as slide outs or pop-ups?

How to Customize the Chat Panel

How to Use Private Chats during your Event

Add Individual Chat Rooms to the Chat Panel

How can I display custom registration field values in the chat?

How do I Automatically Archive my Unanswered and Answered Q&As?

How can I share a handout as an external link?

How can I share feedback survey links with attendees during the session?

Share your PowerPoint directly from the Application

Can my PowerPoint animation start automatically?

How do I use Twitter inside the Webinar Room?

Can I Set Up Sticky Notes Before My Event Goes Live?

Put Sticky Notes Across All Tabs in a Webinar

Customize The “Click for Audio” Button

How to Set a Virtual Background

How to Use the Attendance Monitor

Attendees Can Enter the Room Anonymously

How can I change the display name of attendees in the webinar room?

Can I visually display who is speaking within the webinar room?

You Can Now Hide and Unhide Presenters’ Cameras

Can I Rearrange Presenter Cameras in the Studio?

Pin Speaker Cameras to the right of their Presentation

How do I make someone a presenter inside the webinar room?

How can I set a timer for my breakout sessions?

What is Co Browsing? Can I Co Browse with audio?

People can't see my YouTube video

Can I make outbound calls from a BigMarker session?

How do I enable the Studio in my Meetingspace?

Somebody is disrupting the webinar, what can I do?

Create a more polished, branded event experience with Studio Scenes

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