Our analytics reports for series include information for all live sessions and on-demand webinars
Unlike an individual webinar, a single series can include many instances of
Hosts can now pull the first name, last name, email and BMID of each on-demand viewer, as well as the number of views each of their on-demand videos generated. This empowers hosts to follow up with attendees more quickly, target their messaging more precisely and make more informed decisions about their content.
In this article, learn how to obtain analytics for on-demand sessions within your Series analytics reports.
How to Locate Your On-Demand Reports within the Series Analytics
1. Log in to your webinar series and select the Manage Series tab.
2.Staying in this tab, select Analytics and Reporting, located on the left hand side of the page.
3. From there, you’ll proceed to the Analytics and Reporting dashboard. Before downloading your report you will need to select the arrow on the Download Reports button on the top right hand corner of this page. The first time you go here you'll see an option to Create Event Report:
After clicking on this, the report will begin processing. Depending on the amount of registrants and sessions, this may take some time. While it's processing, opening the Download reports menu will show Processing Event Report
4. Once the report is ready, you'll see an option to Download or Refresh the report. Refreshing the report is a good idea if you want to have the most up-to-date information for your series. This is especially relevant when you have on-demand webinars as part of the series, and thus registrants could watch them at any time:
Once you download the file, the report will show you overall information for the entire series. The tabs you'll see in the report:
- Summary - Big-picture view of the entire series
- Sessions - Overall details, activity and performance of the individual live sessions
- Webinar surveys - Responses given to surveys from the individual sessions
- Series survey - response give to the series survey
- Unique attendance - A list of registrants showing which live sessions they attended
- Unique registration - A list of all registrants and which sessions they are registered for
- On-demand sessions - A list of which registrants watched each on-demand webinar
- and the number of views for the videos in your series for each of your on-demand session attendees.