Getting Started
Take your first steps and get familiar with the basics of BigMarker
BigMarker Basics
- The Types of Webinars
- What is the difference between different types of series?
- BigMarker Webinar Dashboard Guide for Admins, Hosts & Presenters
- The Webinar Dashboard - Manage Webinar
- Live Webinars
- Automated Webinar
- 24-7 Webinar
- Evergreen Webinar
- Series - host several sessions under one registration
- How Do I Find My Webinar?
- How to Change a Webinar’s URL
- What is MeetingSpace and How to Use it
- BigMarker Product Demo
Intro to presenting
- BigMarker Presenter Training
- When Can I Enter the Webinar I'm Hosting?
- Permission Levels in the Webinar Room
- How Many Webcams or Microphones Can be Shared at One Time?
- Output Options for Your Microphone & Camera on BigMarker
- How to Run a System Check on BigMarker
- How can I run a Test Webinar?
- How to start your webinar
- How to End Your Webinar
Basics of the attendee experience
BigMarker Troubleshooting
- Microphone System Check Failed: What to Do Next
- I Have No Sound and Can't Hear the Presenters
- What can I do to prevent echo or feedback?
- Black Screen When I Share My Camera: How to Fix it and What to Do Next
- Uploading Contacts Checklist
- Getting "Kicked Out" of a Webinar Room: What to Do Next
- Why am I not receiving emails from BigMarker?
- I Can't Get Into the Webinar. What Should I Do?
Hardware and Device Troubleshooting
- System and Hardware Requirements
- Test Your Camera and Mic Here
- Hardware Recommendations
- Webcam Failed to connect: What to Do Next
- Audio Output System Test Failed: What to Do Next
- Microphone Not Working? Try These Troubleshooting Tips
- Difficulties with External Camera, Headset or Microphone
- Managing Hardware Acceleration: Enable or Disable It in Your Browser
- Hardware Recommendations for Physical Conference Rooms
- My screen sharing no longer works after I updated my Mac Operating System
- Getting Error Message: "Your microphone is not receiving any audio input."
Network and internet troubleshooting
- Basic Internet Speed Requirements
- How to Increase Your Connection Speed and Prevent Packet Loss
- Recommended Browser Versions for the Best BigMarker Event Experience
- Make sure the browser has allowed access to your devices if camera or microphone Are Not Working
- Network System Check Failed: What to Do Next
- My Facebook Live Stream Has Disconnected: What to Do Next
- How to determine if you're connected through a Firewall or Proxy
Home, Channel & Profile Settings
- Using your home dashboard
- What are my Channel's features?
- Channel privacy: public, private or invisible
- How to Edit Your Channel Profile
- Using BigMarker API
- How to Configure your Treasury and Choose your Preferred Payment Processor
- What is the difference between a Channel Administrator, Host, and a Presenter?
- How do I change my Time Zone?
- How to Set a Virtual Background
- Using Multi-Factor Authentication for Your Channel
- Can I charge subscription dues for my Channel?
- How do I change the credit card or update the billing information on my account?
- Implement Custom Code at the Channel Level to Cover all Your Associated Landing Pages
- API Applications
- How to Access My Channel Analytics
- Domain Whitelabel FAQ
- Complying with DSAR and data deletion requests
- Manage all of your emails using the home dashboard