Using the classic admin? Click here to learn where you can find the video components
By default, you can download any recording on BigMarker to use for your own purposes. However, if you want to have more freedom in using the audio, presentation, and separate camera feeds in your produced content, you can also download a zip file of individual components of the recorded session.
How to download recording components
For any live session that's recorded, you have the ability to download the individual components of the recording. This will include these as separate files:
- Audio file of the presenter microphones
- Video, presentation and screenshare content, both with and without audio
- Presenter cameras with audio (all presenter cameras will be in one video)
To get a zip file with these components, click on components within the video actions button.
Downloading Raw Files from Your Session
If you want even finer control over your recorded content, BigMarker also allows users to download the raw files from the session. Instead of the components which combine the presenter cameras into one video, raw files will keep every individual presenter camera and microphone separate as it's own file.
Note: This feature is exclusive to our Enterprise and Events Package plan holders. Contact sales@bigmarker.com or you BigMarker point of contact for more information.
How to Download the Raw Files of Your Event
We highly recommend retrieving the raw files from your live event that was recorded on BigMarker in the first 10 days after it’s been recorded. Depending on the size of your session, it can take 10-20 minutes to download your file. But if you wait more than 10 days to retrieve your file, this process can take substantially much more time.
In the Session Admin of an on-demand session, visit the Dashboard and click on Raw Files. When you first click this button it will start processing the raw files. This processing may take up to a few hours depending on the length of your session as well as the number of presenter cameras that were turned on during the session.
Once it's done processing you'll be able to download it with a single click
This zip file will contain the recording components that will include the different presenter cameras.
Video components in the Session Admin
In the webinar dashboard and under the Manage Recording section of the Dashboard, you will see the Download Raw Components option.
