Ensure that presenters in locations with stricter internet rules can connect to your webinar
BigMarker allows for anyone in the world to connect as a presenter and lead a session for their audience, However, there are some locations where this can be difficult for a number of reasons. China is one of these locations, and in this article we’ll go over how to ensure presenters from there have no issues.
Note: By default, BigMarker channels do not have access to the presenter server located in China. To enable this access, an additional fee is required. For further details, please reach out to your customer success manager.
Updating the webinar location
Once the Chinese region is enabled, you have the ability to choose it as a location for your webinars. The location determines which server location presenters will connect to. This is a necessary step to allow presenters within China can connect easily to the platform.
Visit this guide for more information on configuring this for your channel and webinars
Changing webinar settings
Because users in China may have certain services blocked from them, it’s important to turn off a few things within the webinar room. These settings connect BigMarker to Google, Youtube and Facebook, and turning them off ensures the best performance for your presenters
Within the Edit tab of the webinar dashboard, you’ll want to find the following Advanced Settings and disable them:
- Google Translation
- Facebook live stream
- Youtube live stream
- Youtube video
With all of these set, you presenters will be ready to go!