--- title: How to Display Closed Captions in On-Demand and Evergreen Webinars description: Enhance accessibility and connect with global audiences by enabling closed captioning in your On-Demand and Evergreen webinars. --- [Skip to content](https://kb.bigmarker.com/knowledge/how-can-i-display-closed-captions-in-my-on-demand-webinar-1#main-content) English Show submenu for translations [![Size=36px, Style=On-light, Brand=BigMarker-1](https://kb.bigmarker.com/hs-fs/hubfs/Size=36px%2c%20Style=On-light%2c%20Brand=BigMarker-1.png?width=171&height=36&name=Size=36px%2c%20Style=On-light%2c%20Brand=BigMarker-1.png)](https://www.bigmarker.com/) Open main navigation Close main navigation - English Show submenu for translations Welcome to the BigMarker Knowledge Base! - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.bigmarker.com/knowledge?hsLang=en) 2. [Webinars and Series](https://kb.bigmarker.com/knowledge/webinars-and-series?hsLang=en) 3. [On-demand Webinars & Video](https://kb.bigmarker.com/knowledge/webinars-and-series?hsLang=en#on-demand-webinars-video) # How to Display Closed Captions in On-Demand and Evergreen Webinars ## Enhance accessibility and connect with global audiences by enabling closed captioning in your On-Demand and Evergreen webinars. **Note:** Closed Captioning is only available for Enterprise plans. If interested, please contact our Events Experts at [sales@bigmarker.com](mailto:sales@bigmarker.com)  Using the new classic admin? [Click here](https://kb.bigmarker.com/knowledge/how-can-i-display-closed-captions-in-my-on-demand-webinar-1#session_admin) to learn where you can find the closed caption settings for on-demand sessions. Closed captioning improves comprehension and accessibility for your on-demand content. Whether you let BigMarker process your captions or if you have a file ready to upload, you can reach your whole audience across the globe with on-demand captions. Learn more about enabling closed captions in On-Demand webinars below. ### **How can I display closed captions for my on-demand webinar?** Open the session admin of your on-demand session and go to **Production \> Languages & Captions.** From there go to **On-demand Closed Captioning**. ![](https://kb.bigmarker.com/hs-fs/hubfs/image-png-May-21-2026-05-23-27-0668-PM.png?width=670&height=265&name=image-png-May-21-2026-05-23-27-0668-PM.png) Once enabled you'll see a new setting for selecting the languages to have captions for. Click on the plus button to get started. ![](https://kb.bigmarker.com/hs-fs/hubfs/image-png-May-21-2026-05-26-04-5922-PM.png?width=450&height=473&name=image-png-May-21-2026-05-26-04-5922-PM.png) You have two options for adding languages. Either you can manually upload vtt files for each language, or click on **Automatically Generate** and choose which languages you want to process languages for. The generation option will take some time to complete, depending on the length of your video. ![](https://kb.bigmarker.com/hs-fs/hubfs/image-png-May-21-2026-05-27-33-3589-PM.png?width=450&height=461&name=image-png-May-21-2026-05-27-33-3589-PM.png) Once those captions are added you'll see them in your list of languages in the on-demand captions setting. You can download a copy of the captions, replace that language with another vtt file, or delete it to start over. ![](https://kb.bigmarker.com/hs-fs/hubfs/image-png-May-21-2026-05-28-31-8675-PM.png?width=150&height=174&name=image-png-May-21-2026-05-28-31-8675-PM.png) The captions will immediately be available on your on-demand player once they have finished processing. ### **How can on-demand viewers turn on closed captioning?** If closed captioning is enabled for a video, there will be a **CC** button in the control panel. Clicking this will open up the options to choose a language.  ![](https://kb.bigmarker.com/hs-fs/hubfs/Screen%20Shot%202025-06-24%20at%201-01-52%20PM-png.png?width=600&height=304&name=Screen%20Shot%202025-06-24%20at%201-01-52%20PM-png.png) A dropdown featuring different language display options will open (options include English, Spanish, French, Portuguese, German and Chinese). Click your preferred display language. Once you select a language, closed captioning will appear in this language.  ![](https://lh5.googleusercontent.com/52xo8TiFnNPhVBFDFbB1S6E-OT3bZZ7J7l60luGPRDgSAX3S_dzCM4bW3ZEPGEke7GAT-Io8TF89OKwqkrCdVX_bLTc5tdqhpKMjTxOM0rfWC2srbvhc-raep1mYB7WRvMVclKjGRI3dQ6CS_rrbRNI) ![](https://lh6.googleusercontent.com/IAu6juEA6Fs1E1T9wbM5TpRFQHkw3mUQENzaz2Elnihaq4az8eeDUniFsl-ytlKpgydUj9D4RowQRNnecwNBbeWRduf7n7MY9bIezjhjcJ0FhXZ_thRAguXCwm8p4NScKZyZFscss2Hrrn71weZ0iIY) ### **How to Enable Closed Captions on Evergreen Webinars** **Note**: this setting can only be made available by a BigMarker Admin. Reach out to your BigMarker point of contact for more information When configuring your [automated or evergreen webinar](https://kb.bigmarker.com/knowledge/automated-webinar?hsLang=en), in the automation timeline you are able to add videos. When you do so, you'll see a new option to add captions to that video. After adding a video, go back to that video in the timeline and open up the details. You'll see a new tab for **Closed Captions**. Here you'll have the same options to upload or generate captions for specific languages. ![](https://kb.bigmarker.com/hs-fs/hubfs/image-png-May-21-2026-05-32-31-6138-PM.png?width=450&height=280&name=image-png-May-21-2026-05-32-31-6138-PM.png) Once your Evergreen Webinar begin, your attendees will be able to click the **CC** icon at the top right hand corner and select their preferred display language.  ![Screen Shot 2022-09-26 at 3.59.15 PM](https://kb.bigmarker.com/hs-fs/hubfs/On-Demand%20Captions/Screen%20Shot%202022-09-26%20at%203.59.15%20PM.png?width=600&height=281&name=Screen%20Shot%202022-09-26%20at%203.59.15%20PM.png) ### On-demand captions in the Classic Admin To add or generate closed captions in the classic admin go to the dashboard of you on-demand webinar and click on **Edit Closed Captions**. ![](https://kb.bigmarker.com/hs-fs/hubfs/Screen%20Shot%202025-06-24%20at%2012-57-17%20PM-png.png?width=600&height=345&name=Screen%20Shot%202025-06-24%20at%2012-57-17%20PM-png.png) - [Getting Started](https://kb.bigmarker.com/knowledge/getting-started?hsLang=en#main-content) - 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