--- title: How to Enable Closed Captioning description: Ease comprehension and engage international audiences with closed captioning --- [Skip to content](https://kb.bigmarker.com/knowledge/how-do-i-enable-closed-captioning-on-bigmarker#main-content) English Show submenu for translations [![Size=36px, Style=On-light, Brand=BigMarker-1](https://kb.bigmarker.com/hs-fs/hubfs/Size=36px%2c%20Style=On-light%2c%20Brand=BigMarker-1.png?width=171&height=36&name=Size=36px%2c%20Style=On-light%2c%20Brand=BigMarker-1.png)](https://www.bigmarker.com/) Open main navigation Close main navigation - English Show submenu for translations Welcome to the BigMarker Knowledge Base! - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.bigmarker.com/knowledge?hsLang=en) 2. [Webinars and Series](https://kb.bigmarker.com/knowledge/webinars-and-series?hsLang=en) 3. [Attendee Experience](https://kb.bigmarker.com/knowledge/webinars-and-series?hsLang=en#attendee-experience) # How to Enable Closed Captioning ## Ease comprehension and engage international audiences with closed captioning Using the classic admin? [Click here](https://kb.bigmarker.com/knowledge/how-do-i-enable-closed-captioning-on-bigmarker#session_admin) to learn you can find the closed caption settings Closed captioning is a key component In making your virtual sessions accessible to all viewers. Whether you are accommodating persons with visual impairments, or you want to be inclusive to an international audience, closed captions can help. **Note:** Closed Captioning is only available for Enterprise plans. If interested, please contact our Events Experts at [sales@bigmarker.com](mailto:sales@bigmarker.com) or your customer success manager Contents: 1. [How to enable closed captions](https://kb.bigmarker.com/knowledge/how-do-i-enable-closed-captioning-on-bigmarker#enable) 1. [Closed Caption settings inside of the Studio](https://kb.bigmarker.com/knowledge/how-do-i-enable-closed-captioning-on-bigmarker#studio) 2. [How attendees turn on closed captioning](https://kb.bigmarker.com/knowledge/how-do-i-enable-closed-captioning-on-bigmarker#attendee) 3. [How attendees can turn on captioning in interactive mode](https://kb.bigmarker.com/knowledge/how-do-i-enable-closed-captioning-on-bigmarker#interactive) 4. [Adjusting my closed captions](https://kb.bigmarker.com/knowledge/how-do-i-enable-closed-captioning-on-bigmarker#adjust) 5. [Closed Caption Analytics](https://kb.bigmarker.com/knowledge/how-do-i-enable-closed-captioning-on-bigmarker#analytics) ### How to Enable Closed Captions From your session admin, go to **Production \> Languages & Captions**. The settings for the closed captions will be contained within the **Live Closed Captioning** tab. ![](https://kb.bigmarker.com/hs-fs/hubfs/image-png-Feb-04-2026-06-31-45-1128-PM.png?width=600&height=220&name=image-png-Feb-04-2026-06-31-45-1128-PM.png) Once enabled, select the **original** and **display languages** select the languages attendees can see closed captions in. The **original language** is the language that your presenters will be speaking in. At this time, you can only select one original language. The **display language** setting is where you choose which languages your attendees will be able to see the captions in. **Note:** When no display languages are selected, attendees will have the option to choose from all languages    #### **Closed Caption settings inside of the Studio** Closed caption settings can also be found inside of the studio. From the left hand panel, click on the **CC** icon to view the settings. Here you can enable/disable the setting, choose your original language, and choose the display languages. These settings update in real time, so whether you are trouble shooting or need to swap the original language for different presenters, these settings allow you to do that. ![](https://kb.bigmarker.com/hs-fs/hubfs/undefined-Sep-03-2025-04-22-32-9247-PM.png?width=375&height=337&name=undefined-Sep-03-2025-04-22-32-9247-PM.png) Keep in mind: 1. If you are enabling closed captions within the studio, allow up to a minute for the feature to initialize and begin providing captions. 2. These settings will not be available if you have [AI Audio Translation](https://kb.bigmarker.com/knowledge/translate-your-sessions-into-any-language?hsLang=en) enabled. ### **How attendees can turn on closed captioning** If closed captioning is enabled during a session, the **CC** icon will appear in the top right hand corner of the webinar room. Click this button to turn on closed captioning for the session. Closed captioning is available for both **Interactive and Webcast mode**\*   ![](https://lh3.googleusercontent.com/jh_z0bC441pn3oF_UBefAL8tXYDRb6NLIDe1EoXxjmIETXTjIQJYAArRxjvgD-a-saxU4JJ0fdCiIhCJEJbvfTbC_V8p08gKCwMvIOGvZ2pFipA68xD47vMxd47BENviOp12i4TkI77yWF-DLwmS7f0) A dropdown featuring the display languages you chose earlier will display. Attendees will click their preferred display language. Once a language is selected, closed captioning for the session will appear in this language. ![](https://lh3.googleusercontent.com/vRRyLLjNp4U4B-F7RXm0JUjmXj7L1M2VkkIIAB8u5nYtGZVKoC17lLOdK4p48XKbOTTOzASAO6jvGgJijOQ5N-3gC7gN0mQVzJ-6sAvhkBS9K44fc9ElPRtnbjj0aaVFIJtznp2DxtnfUGxhqYzVkas) ### **How attendees can turn on closed captioning in Interactive mode ** **Note**: Closed Captioning is only available in **one language** in Interactive Mode\* In Interactive Mode, attendees and presenters will be able to turn on/off closed captions by clicking the CC icon and using the three dots to select which language they would like them to display in. Closed captions will **only** display to the attendee or presenter who click the CC button.  ![](https://lh4.googleusercontent.com/aWRCCrJn_LlsSpvsKvVVs1cMPWS9SNfF7b10_ptHk_Sg6o7bThGclO8bq2j76wjCNGhHJGSiuriPJ4rgqyZ0kZWsSoVnzo4q8gytnbhKG7R-bneGYDUkeAeWkE0iEjdN5IZ8qcd0_m2dtkZb8UNMP_IjCoH34g-FOQmjp_ifAvJzj6tLn_XsQHPEZw) In Interactive webinars, closed captions will only display in the language chosen for the **Closed Caption Original Language.** ### **Adjusting the closed captions ** To ensure proper spelling and capitalization for less common names, company names and abbreviations, you can add closed caption adjustments to your channel. For example, if your presenter says the company name “vector” and you would prefer “Vector” to display in the captions, you can do so with these settings. In your [Channel Settings](https://kb.bigmarker.com/knowledge/what-are-my-channels-features?hsLang=en), click to the **Closed Caption Adjustments** section. From there, you can add a **New Adjustment**, select the language, and enter the keywords or phrases you’d like to have adjusted. For each word or phrase, you would give a **Target** and a **Replacement**. After saving, all captions shown on the channel will replace the target word/phrase with the replacement automatically. You can also add your adjustments by uploading a CSV file. In the CSV file you upload you will just need two columns with **no header row**. The first column will be your target words/phrases, and the second column will be the replacements. ![](https://kb.bigmarker.com/hs-fs/hubfs/image-png-Sep-03-2025-04-14-49-7134-PM.png?width=450&height=356&name=image-png-Sep-03-2025-04-14-49-7134-PM.png) Categorize these based on languages, as clicking **Add** will add a new target word/phrase field to enter in under that specific language. Once saved, you can see all your languages that have adjustments and can **Edit** from there. ![](https://lh4.googleusercontent.com/Sg2s7V2AvVYDFSYfWKgKTJXXqJIEb_tsFzmmnGiDQR2G-Kj4PDgDJRoSpmUpEsRuRSb-RVWldGDArCNajYf8YiOM6RDgGTkO_p8vsD1tJ99ay-3p6L-2NMrZNdiaZWU1b2EkU1c5HIkKytukBh2jefk) ### **Can I View Analytics of my Closed Captions? **  View attendees who used closed captions and what language the closed captions were in for live, on-demand and evergreen webinars. When [viewing your reports](https://kb.bigmarker.com/knowledge/downloading-your-reports?hsLang=en), you are able to see the attendee’s name and what language of closed caption they used under the Closed Captions column.  In Live and Evergreen Webinars, this is found under the **Attend List **section and in On-Demand webinars, this is under the **Viewed Recording List** section.  ![](https://lh5.googleusercontent.com/bS3VLL9IdP35EOl9K4Fy9xd3coMnt5zlPmRlLXXvXNgqWvGIY9a8EUpfcjO4mRBg2rAj1BZjGKVG9X3sfMwTXlbgT0VtRNdXgy136w0QuCPKJd2xd4gDBUk-48AapoVYK0mQJDkGy_ufmDQZPESosvg) ### Closed Captions in the classic admin To find the closed caption setting in the new Session Admin, go to the **Edit** tab. In the left-hand menu that appears, select **Advanced Settings**. 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