Include your chat panel within the waiting room to allow attendees to communicate before your event goes live, helping to foster conversation and build excitement before your event
Give your attendees a chance to introduce themselves and meet each other before your event starts by including the Chat Panel inside the waiting room. This helps foster conversation amongst your audience before entering the webinar room, getting people excited before your event.
Keep in mind that only the Chat portion of the engagement panel will be available inside of the waiting room. To learn more about the engagement panel click here.
How to Add the Chat Panel in the Waiting Room
On the webinar dashboard, click to the Waiting Room section on the left hand side. Under Advanced Waiting Room settings, enable Allow Public Chat in the Waiting Room and click save.
One thing to note about the waiting room chat is that it is only available when the webinar room is active. This will be determined by the preparation time of the webinar, which is the amount of time before the webinar start time that the webinar room is open for presenters. This can be found in the Edit settings of the webinar dashboard.
This is important to remember if you allowed attendees to enter the waiting room as soon as registration is complete. With this selected registrants may see the waiting room, but can't interact with the chat until closer to the webinar start time. You can adjust when presenters are able to enter the webinar by clicking the Presenter Preparation Time hyperlink.
