Include the Chat Panel inside your Waiting Room
Include your chat panel within the waiting room to allow attendees to communicate before your event goes live, helping to foster conversation and build excitement before your event
Give your attendees a chance to introduce themselves and meet each other before your event starts by including the Chat Panel inside the waiting room. This helps foster conversation amongst your audience before entering the webinar room, getting people excited before your event.
Keep in mind that only the Chat portion of the engagement panel will be available inside of the waiting room. To learn more about the engagement panel click here.
In the Session Admin, go to Pages > Waiting Room and then scroll down to view the setting to enable the chat.

One thing to note about the waiting room chat is that it is only available when the webinar room is open. This will be determined by the presenter enter time setting, which is the amount of time before the webinar start time that the webinar room is open for presenters. This can be found in the Presenters > Permissions settings of the session admin.

This is important to remember if you allowed attendees to enter the waiting room as soon as registration is complete. With this selected registrants may see the waiting room, but can't interact with the chat until closer to the webinar start time.
