You can unregister specific individuals, preventing them from attending your event.
You have two options when you want to remove someone's registration: canceling or deleting
- Canceling - When you cancel someone's registration their data is still saved in the registration list, but they individual will not be able to access the webinar with their personal link anymore. Additionally, user can cancel their own registration using the confirmation page
- Deleting - When you delete someone from your webinar or series, their data is totally removed from the registration information
To unregister someone from your webinar follow the below steps:
1. Start on the Manage Webinar dashboard
2. In the left-hand navigation menu, click Manage Registrations.
3. Find the contact you want to unregister. Click View to the right of their information. Their registration information will expand. At the bottom of their details page, select Cancel or Delete Registration.
A pop-up will appear, asking if you're sure you'd like to delete the registration. Select OK.
The person's registration will then be deleted from your registrants list.