I Failed the Microphone System Check

Follow the troubleshooting steps below in the event that your microphone has failed the system check

If you fail the audio input microphone test, you may have issues with people not being about to hear you in the webinar room. 

  •  If you are using an external headset or external speakers, try unplugging them.
  •  Is your microphone muted? 
  •  Does your microphone work? Please use this independent online test. 
  •  Try restarting your browser
  •  Try restarting your computer.

If nothing above works, please try troubleshooting by clicking the links below:

Click here for Windows.

Click here for Mac. 

Independent Microphone Test.

System Test To Check for Compatibility Issues.