Follow the troubleshooting steps below if your microphone has failed the system check.
If you encountered issues during the microphone system test, follow the steps below to troubleshoot and get your microphone working smoothly on BigMarker. This guide will help you identify and address common problems, ensuring a fast return to your event without delays.
- If you are using an external headset or external speakers, try unplugging them.
- Is your microphone muted? Check for any mute buttons on your microphone and check your system settings to see if your computer is muting your microphone.
- Does your microphone work? Please use this independent online test.
- Try restarting your browser or computer
If nothing above works, please try troubleshooting by clicking the links below: