Learn the differences between the roles on the BigMarker platform: Channel Administrator (Admin), Host, Presenter and Subscriber
Administrators (must have a host license):
Can edit Channel settings, access the billing section, add hosts, change subscriber privileges, and remove subscribers from a channel. The difference between an Admin and a host is that an Admin is normally the person who created the channel, and can access the Billing section of your channel's plan. A host cannot access the billing.
Hosts (must have a host license):
Can edit the Channel settings, host & create webinars, change subscriber privileges and remove subscribers from a Channel. They cannot access the Billing area of the channel. Hosts do not have permissions to “Save as default” various features on the backend. The following features are listed below:
On the Manage Webinar Dashboard:
- Design Tab - “Your Logo in the Webinar Room”
- Email content
- Email footer
- Registration Field - “Save as a default field on future webinar registration forms for this channel”
- Customizing the Waiting Room
- Recording Player Customized Player
- Live Attendee Experience
- Default Webinar Survey
- Create/Edit Offer
On the Landing Page editor:
- Header
Channel Presenters* (must have a host license):
Can host, manage, create and access webinars within the Channel but do not have Channel host or admin privileges. Channel Presenters do not have permissions to “Save as default” various features on the backend. The following features are listed below:
On the Manage Webinar Dashboard:
- Design Tab - “Your Logo in the Webinar Room”
- Email content
- Email footer
- Registration Field - “Save as a default field on future webinar registration forms for this channel”
- Customizing the Waiting Room
- Recording Player Customized Player
- Live Attendee Experience
- Default Webinar Survey
- Create/Edit Offer
On the Landing Page editor:
- Header
Subscribers/members:
Can interact with admins, organizers and other subscribers, watch and attend webinars. They are basically a member of your channel, with access to webinars you have hosted. They can be removed and added manually within the subscriber section the channel. Admins and hosts can access the subscriber section within the channel settings under Subscribers in the lefthand navigation menu.
It is also possible to grant managing permissions for Integrations by subscriber. Simply toggle on or off Manage Integrations next to a subscriber's name. If you have granted integrations permissions to a subscriber, that person will see and have access to the Integrations tab on any webinar in the channel. If you have toggled the integrations permission to off, that person will not see the Integrations tab available.
If made visible, subscribers will appear within the "subscribers" section of a channel.
Subscribers do not have permissions to “Save as default” various features on the backend. The following features are listed below:
On the Manage Webinar Dashboard:
- Design Tab - “Your Logo in the Webinar Room”
- Email content
- Email footer
- Registration field - “Save as a default field on future webinar registration forms for this channel”
- Customizing the Waiting Room
- Recording Player Customized Player
- Live Attendee Experience
- Webinar Survey Default Survey
- Create/Edit Offer
On the Landing Page editor:
- Header
Channel presenters are not the same as Guest Presenters added to a specific webinar. Guest presenters only have access (based on their assigned privileges) to the webinar they are added to. Channel Presenters have access to all the webinars within the Channel and can create webinars. A Channel presenter must have a host license, a Guest Presenter does not.