Still using the classion admin? Click here to learn where you can find these settings.
As the host, you can enter your webinar room ahead of the scheduled start time to set up, test your equipment, and get comfortable with the platform. Entering early allows you to preload content, check your audio and video, and prepare for a smooth, professional presentation. This article outlines when you can access your webinar and best practices to follow before going live.
Presenters and hosts can enter up to 6 hours before the scheduled start time of your session. This time before the start is when the webinar room will initialize and open, and you can't enter the room before then. To edit this time, navigate to Presenters > Presenter permissions.
If your server takes longer than five minutes after the preparation start time to initialize, try refreshing the page. If the webinar still is not initializing don't hesitate to contact support@bigmarker.com
When using the Waiting Room feature, attendees can enter at the scheduled start time or in increments of 5, 10, 15 or 30 minutes before the webinar start time. You can allow the webinar room to open automatically at the scheduled time, or disable the feature to open the webinar room manually, at your leisure.
Entry time settings in the classic admin
For the presenter enter time, you can find this in Advanced Settings of the Edit tab.
For the waiting room settings, look for Waiting Room in the dashboard.
