Follow the troubleshooting steps below if you cannot hear any presenters in the webinar room
I Can't Hear Anyone Else in the Webinar
- Make sure that the presenter is actually sharing their mic and your device's volume is turned up.
- If you are using headphones, try unplugging them.
- Is your computer muted? Do your speakers/head phones work?
- Try reloading the room or refreshing the page.
- If that doesn't work, try restarting your browser.
- If that doesn't work, try restarting your computer.
- If this doesn't work, please check your system and our requirements.
If you have tried everything above, please click the links below.
Email firstname.lastname@example.org if you are still having issues.