I Failed the Audio Output System Test

Follow the steps below to troubleshoot if you have failed the audio output system test

If you fail the audio output test, you may have issues hearing anyone in the room. 

  •  If you are using headphones or external speakers, try unplugging them.  
  •  Is your device muted? Do your speakers/head phones work? Please test your speakers. 
  •  Try restarting your browser
  •  Try restarting your computer.

If nothing above works, please try troubleshooting by clicking the links below:

Click here for Windows.

Click here for Mac.