Audio Output System Test Failed: What to Do Next

Follow the steps below to troubleshoot if you have failed the audio output system test.

If you have encountered issues during the audio output test, or if you have failed the test, you may have issues hearing anyone in the room. This guide will help you identify and address common problems, ensuring a fast return to your event without delays. 

  • If you are using headphones or external speakers, try unplugging and plugging them back in, as well as restarting them if they have their own power.  
  • Are your device, headphones, or browser tab muted? Do your speakers/head phones work? Please test your speakers. This is an independent testing site. We have no affiliation with the page or company. Do not click on any adds or download anything. 
  • Test your audio on another website like YouTube. Play a video.
  •  Try restarting your browser and computer.

If nothing above works, please try troubleshooting by clicking the links below:

Click here for Windows.

Click here for Mac.