Follow the steps below to ensure you can use your webcam on BigMarker if you have failed the webcam test
If you fail the webcam test, people will not be able to see you during the webinar. Take the following steps to ensure you can use your webcam on BigMarker.
- If you are using an external camera, try unplugging it.
- If you are using a camera that is not a webcam, you may need to install additional software.
- Does your camera work? Please check here by clicking join.
- Try restarting your browser.
- Try restarting your computer.
If nothing above works, please try troubleshooting by clicking the links below: