Learn about the various settings you can find as part of your BigMarker Channel
Your BigMarker channel has many features and settings available that help you customize the experience for your audience and your admins.
To change or edit a channel's privacy, description and other details, you must be an Admin on the channel. From the home dashboard select the channel you want to update, then click on settings.
Some users many not see all of these options, as they can be for Enterprise or Event channels only.
Once you do this, you'll be taken to the Channel Profile page, where you can update the basics of your channel, and also where you have access to all of the other features of your channel.
In the Sub-Channels tab you will see all of the channels connected to your main channel. If you are interested in having multiple channels connected to each other, reach out to your customer success manager for more information.
Within the Privacy & Visibility settings you can configure how public your channel is with the privacy settings. You can also manage how your channel subscribers can interact with each other.
The All Registrants page shows a list of every registrant that has registered to your channel. Here, you can view the names, email addresses and analytics of registrants by easily searching or scrolling. From here you can also delete all information related to any registrant.
With Subscribers you can manage all admins and subscribers of your channel. For admins, you can assign them a level of access: presenter, host or admin, as well as manage individual permissions for each of them.
The Past Guest Presenters tab shows all previous Guest Presenters. Here, you can search and delete them from your channel.
Applications: The Applications tab will display any and all applicants who are looking to subscribe to your channel. You'll first want to turn on Require future subscribers to apply? within the Privacy setting for users to submit applications to subscribe
The Fees tab is where you can enable and edit any fees that are required for Subscribers to pay for your channel. Here, you can enable, set and manage the frequency of payment for the subscription.
The Billing tab is where the channel’s plan, host licenses and billing history/payment is housed. You can also add new channel admins here as well as get and invite links for pending admins.
Treasury: The Treasury tab houses all the payments for your channel if a payment to your channel is enabled. You'll also enable and manage your Stripe or Authoirze.net account to use for processing payments.
The Bundles tab gives you the ability to bundle events/webinars together and offer discounted prices for those bundles.
The Languages tab is where you can customize the display languages for your channel. Whether you are changing a translation to a different dialect, or completely replacing text in a webinar, you can do so here.
The Webinar Templates tab is where you can manage any Webinar Templates created as well as create new ones. These webinar and series templates are used to quickly create sessions and events that is already set with you preferred settings, design and content.
Certificates of Completion is where you can manage custom designs for your certificates. These are earned by registrants and attendees after completing certain criteria.
Custom Landing pages, Custom Live Rooms, and Custom Emails are the sections where you'll find the custom templates available for your channel.
Channel SAML SSO Settings is where you can configure your SSO to integrate with BigMarker so that admin users need to use that SSO to gain access. For some legacy channels, you may see this page, along with pages for specific SSO services: Okta, Auth0, Azure and others.
With Channel Analytics you can get in-depth information on how all of the content in your channel is performing. Organize your content with webinar tags or by time and get a full picture on registration, attendance and other metrics.
Data Mapping allows you to take responses shown and inputted by your registrants and attendees, then convert them into different values that can better match your workflow in your downstream CRMs.
Webinar Tags are a very useful feature that allow you to organize all of your channel's content. Add tags to your webinars and events for more powerful integrations with your CRM and for use in other BigMarker features, like the Channel Analytics
Closed Caption Adjustments allow you to update any text shown in webinar closed captions. Useful for product and brand names that may not be correctly shown in captions.
The Venue Library is where you can add templates for your event venues, the physical locations of your in-person events.
With the Block List you can add emails and domains that will be blocked from registering for anything on your channel.
Virtual Backgrounds allow you to upload custom virtual backgrounds that all of your presenters are able to use.
There are a number of integrations that have channel settings that you'll find here: Salesforce, Hubspot, Eloqua, Azure and Webhooks all have their own channel-level settings. Depending on the service, these may or may not be required to set up.
API Applications allow you to configure a custom application to connect with the BigMarker API, giving a more secure connection than just using your API key.
SMS Settings is where you will configure your Twilio account in order to send SMS messages from your webinars and series to your registrants.