Knowledge Base
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Presenter & Attendee FAQs
Webinars
Analytics/Integrations
Webinar Settings and Administration
Creating Webinars
Studio
MeetingSpace
Presenter & Attendee FAQs
System Requirements
Presenter
Attendee
Troubleshooting
Virtual & Hybrid Events
Virtual Venue
Registration
Studio
Analytics/Integrations
Video & Media Hubs
Video Player
Media Hub
Mobile Event Apps
Companion App
Badge Scanner App
Product Updates
Mobile App
Virtual Events
Webinars
Hybrid Events
Privacy & Security
BigMarker Onboarding
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Knowledge Base
Presenter & Attendee FAQs
Webinars
Analytics/Integrations
Webinar Settings and Administration
Creating Webinars
Studio
MeetingSpace
Presenter & Attendee FAQs
System Requirements
Presenter
Attendee
Troubleshooting
Virtual & Hybrid Events
Virtual Venue
Registration
Studio
Analytics/Integrations
Video & Media Hubs
Video Player
Media Hub
Mobile Event Apps
Companion App
Badge Scanner App
Product Updates
Mobile App
Virtual Events
Webinars
Hybrid Events
Privacy & Security
BigMarker Onboarding
Presenter & Attendee FAQs
Help your presenters and attendees navigate the platform with ease.
Customize each presenter's ability to share cameras, microphones and content using presenter permissions
BigMarker Moderator Training
How can presenters in China connect to my webinar?
System Requirements
How to Run a System Check on BigMarker
Basic Internet Speed Requirements
Improve Your Internet Connection
How to Increase Your Connection Speed and Prevent Packet Loss
Recommended Browser Versions for the Best BigMarker Event Experience
Make Sure You Are Using the Latest Version of Chrome or Edge
How to determine if you're connected through a Firewall or Proxy
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Presenter
Post-Webinar Debriefs: Easily Debrief With Presenters After Your Webinar Ends
BigMarker Webinar Dashboard Guide for Admins, Hosts & Presenters
What is the difference between a Channel Administrator, Host, Presenter and a Subscriber?
How Do I Create, Update or Reset My Password?
Test Your Camera and Mic Here
Permission Levels in the Webinar Room
Presenter Sharing Capabilities on BigMarker
Output Options for Your Microphone & Camera on BigMarker
Controlling Microphones & Cameras in the Webinar Room
Can Presenters/Hosts Deny Camera + Mic Permissions?
Is there a maximum registration capacity for my webinars?
Promoting Your Webinar
I'm presenting at a BigMarker webinar. How do I practice?
When can I enter the webinar I'm hosting?
How do presenters begin their webinar or virtual event session?
Limit the amount of times a personal Attendee or Presenter link is used with Link Lock
How do I use the Host Control Panel?
How to Bring Presenters On and Off Stage
How can I grant presenters access to individual engagement features in Studio?
How Do I Manage the Chat Panel?
How to Share a Presentation, File or Slides
How do I share my screen in HD?
How do I share a YouTube Video?
Share your Keynote presentation directly from your Screen
How Can I Improve The Look of My PowerPoint Presentation?
My PowerPoint slides are not loading
Can I manually resize my camera to make it almost full screen?
How do I use the whiteboard?
Can my presenters enter the room as attendees?
How to End Your Webinar
Can I Create a Different Exit URL for My Presenters?
Video Upload Checklist
Uploading Contacts Checklist
Hardware Recommendations for Physical Conference Rooms
Does BigMarker offer product demos?
Enhance Your Screen Share Presentations by playing Webpage Audio Directly from your Chrome Tab
Display PowerPoint Presentation Notes Alongside Your Slides
Simplify the Admin Experience with Streamlined Studio Camera Enhancements
BigMarker Presenter Training
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Attendee
What the Webinar Page Looks Like to Attendees
When Can I Enter the Webinar I'm Attending?
Attendees Can Now Access the Waiting Room as Soon As They Complete Registration
How can I let attendees into the webinar from the waiting room individually?
Allow attendees to enter the event as presenters
Can I attend on my phone or tablet? Or can I call or dial-in?
My attendees can't share their cameras or microphones
How can I allow attendees to share their screens and slides during a session?
I Can't See the Presenter's Video
I'm Trying to Watch a Recording and It Won't Play
Not Receiving Your Registration Emails for Hybrid Events
Can Attendees Register to another event by filling out one event’s registration form?
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Troubleshooting
Network System Check Failed: What to Do Next
I Can't Get Into the Webinar. What Should I Do?
My video keeps freezing
Hardware Recommendations
Difficulties with External Camera, Headset or Microphone
My camera is not working
How do I know if my microphone or camera are working?
I Have No Sound and Can't Hear the Presenters
Microphone System Check Failed: What to Do Next
Audio Output System Test Failed: What to Do Next
If You Are Experiencing Mic or Camera Issues
Click "Allow Access" If Camera or Microphone Are Not Working
Getting Error Message: "Your microphone is not receiving any audio input."
Microphone Not Working? Try These Troubleshooting Tips
What can I do to prevent echo or feedback?
Black Screen When I Share My Camera: How to Fix it and What to Do Next
Webcam Failed to connect: What to Do Next
I failed the Operation System Test. What should I do?
My screen sharing no longer works after I updated my Mac Operating System
What the Server Notices Mean on BigMarker
People can't get in the room. What can I do?
If You Are Seeing a Red Chrome Update Warning
Getting "Kicked Out" of a Webinar Room: What to Do Next
Take a screen shot of the problem
Managing Hardware Acceleration: Enable or Disable It in Your Browser
I'm Getting a "Connection Can't Be Established" Screen
Why am I not receiving emails from BigMarker?
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