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Knowledge Base

Presenter & Attendee FAQs

Presenter & Attendee FAQs

Help your presenters and attendees navigate the platform with ease.

Customize each presenter's ability to share cameras, microphones and content using presenter permissions

Managing and moderating live chat and audience engagement

How can presenters in China connect to my webinar?

System Requirements

How to Run a System Check on BigMarker

Basic Internet Speed Requirements

How to Increase Your Connection Speed and Prevent Packet Loss

Recommended Browser Versions for the Best BigMarker Event Experience

How to determine if you're connected through a Firewall or Proxy

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Presenter

Post-Webinar Debriefs: Easily Debrief With Presenters After Your Webinar Ends

BigMarker Webinar Dashboard Guide for Admins, Hosts & Presenters

What is the difference between a Channel Administrator, Host, Presenter and a Subscriber?

Test Your Camera and Mic Here

Permission Levels in the Webinar Room

Presenter Sharing Capabilities on BigMarker During a Live Webinar

Output Options for Your Microphone & Camera on BigMarker

Controlling Microphones & Cameras in the Webinar Room

Is there a maximum registration capacity for my webinars?

Promoting Your Webinar

I'm presenting at a BigMarker webinar. How do I practice?

When Can I Enter the Webinar I'm Hosting?

How to start your webinar

Use Link Lock to Limit the Number of Times an Attendee or Presenter Link is Used

How do I use the Host Control Panel?

How to Bring Presenters On and Off Stage

How can I grant presenters access to individual engagement features in Studio?

How Do I Manage the Chat Panel?

How to Share a Presentation, File or Slides

How do I share my screen in HD?

How do I share a YouTube Video?

Share your Keynote presentation directly from your Screen

How Can I Improve The Look of My PowerPoint Presentation?

My PowerPoint slides are not loading

Manually Expanding the Camera to Fill Most of the Screen

How do I use the whiteboard?

Can Presenters Enter the Webinar Room as Attendees?

How to End Your Webinar

Video Upload Checklist

Uploading Contacts Checklist

Hardware Recommendations for Physical Conference Rooms

Does BigMarker offer product demos?

Enhance Your Screen Share Presentations by playing Webpage Audio Directly from your Chrome Tab

Display PowerPoint Presentation Notes Alongside Your Slides

Simplify the Admin Experience with Streamlined Studio Camera Enhancements

BigMarker Presenter Training

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Attendee

What the Webinar Page Looks Like to Attendees

When Can I Enter the Webinar I'm Attending?

Can I attend on my phone or tablet? Or can I call or dial-in?

My attendees can't share their cameras or microphones

Can I Allow Attendees to Share Their Screens and Slides During a Session?

I'm Trying to Watch a Recording and It Won't Play

Register Attendees for Multiple Sessions and Events with One Registration Form

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Troubleshooting

Network System Check Failed: What to Do Next

I Can't Get Into the Webinar. What Should I Do?

Hardware Recommendations

Difficulties with External Camera, Headset or Microphone

My Camera is Not Working

I Have No Sound and Can't Hear the Presenters

Microphone System Check Failed: What to Do Next

Audio Output System Test Failed: What to Do Next

If You Are Experiencing Mic or Camera Issues

Make sure the browser has allowed access to your devices if camera or microphone Are Not Working

Getting Error Message: "Your microphone is not receiving any audio input."

Microphone Not Working? Try These Troubleshooting Tips

What can I do to prevent echo or feedback?

Black Screen When I Share My Camera: How to Fix it and What to Do Next

Webcam Failed to connect: What to Do Next

I failed the Operation System Test. What should I do?

My screen sharing no longer works after I updated my Mac Operating System

Troubleshooting Attendee Access to the Webinar Room

Getting "Kicked Out" of a Webinar Room: What to Do Next

Take a screen shot of the problem

Managing Hardware Acceleration: Enable or Disable It in Your Browser

Why am I not receiving emails from BigMarker?

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