Create separate chat rooms in the Chat panel to facilitate different discussion rooms for specific topics or segments of your audience
Chat Rooms in the engagement panel allow you to separate topics and needs into different sections. You can create public chat rooms for everyone to access, or make the private for all or specific presenters.
In this article, learn more about chat rooms and how to use them in your events.
How to Enable Chat Rooms
In the webinar dashboard scroll down to see the Chat Room section. Click on Create Chat Rooms to view the chat room settings
Enable chat rooms and you'll first see two default rooms, Public and Presenter chat rooms. These are the same sections that we see in the default chat panel, where public can be seen and used by everyone in the room, while presenter chat can only be interacted with by presenters and admins in the room. Just like with rooms you add, you can delete, rename and reorder these rooms.
Click Add Chat Room to add a new room. By default, new chat rooms are public. If you want to make this new chat room only visible to presenters, click on the arrow to expand the view of this room, then enable Set to Private?
Once you do this, you'll be able to specify which of the presenters that have been added to the room will be able to view the chat room
For any chat room, you can click on the globe icon on the left to replace the icon for that chat room. This icon is shown to everyone in the room, so be sure to use something that represents what they might discuss in the room.
Once you save these settings, the chat rooms will be shown in the engagement panel in place of the Public Chat. When they first enter the room, they'll be presented with all available options based on the visibility settings.
