Still using the classic admin? Click here to learn where you can find chat room settings.
Chat Rooms in the engagement panel allow you to separate topics and needs into different sections. You can create public chat rooms for everyone to access, or make the private for all or specific presenters. All attendees will see the private chat, but each attendee will only see their own conversations in the chat room.
In this article, learn more about chat rooms and how to use them in your events.
How to Enable Chat Rooms
In the session admin go to Engagement > Interactive Tools. Click on the plus button after enabling Customize chat rooms in order to add more rooms.
When adding a new room you'll have options to customize the name, icon and level of access. If you have breakout rooms then you can make certain chat rooms available across all breakouts.
You also can make a chat room function as a private chat room with presenters. All attendees will be able to see the room, but will only see responses from themselves and selected presenters.
Even with custom chat rooms enabled you'll still always have two default rooms: Public and Presenter chat rooms. Public chat can be seen and used by everyone in the room, while presenter chat can only be interacted with by presenters and admins in the room.
For any chat room, you can click on the globe icon on the left to replace the icon for that chat room. This icon is shown to everyone in the room, so be sure to use something that represents what they might discuss in the room.
Once you save these your settings, the chat rooms will be shown in the engagement panel in place of the Public Chat. When they first enter the room, attendees be presented with all available chatrooms
Chat rooms in the Classic Admin
To update the settings for chat rooms in the look for Chat Rooms in the Manage Dashboard. Click on Create Chat Rooms after enabling.
You will see a new page where you can customize each room similar to the settings found above in the session admin.
