Learn about enabling and managing the public chat or your virtual session
The public chat is the engagement feature that is main way your attendees can interact with your presenters and each other. You have many different options to curate, moderate and organize the chat so that everyone gets the best possible experience.
Configuring the chat before your session begins
By default, the public chat is turned on. To disable it, look for the Public Chat setting in the webinar dashboard within the Audience Engagement settings. You also have some additional options here such as allowing emojis and "@" tagging, turning on threaded chats or allowing guest presenters to delete chats. Most of these need to be configured before your webinar room is open.
Using the host control panel to manage chat
In the Studio, you are able to configure settings for the chat while the room is open. These settings mostly mirror what we saw in the dashboard, but if your webinar is started these settings must be updated here in the Studio.
Look to the host control panel and find the setting tab to get access to all of these options:
Moderating the chat
As a presenter or admin, you have a lot of options when it comes to moderating the chat, including muting, kicking, or banning attendees, marking some words in a spam filter, and more.
Click here to learn more about all of the capabilities for moderating the chat panel.