With these improved Studio camera features it is easier than ever for an event admin to manage presenters and troubleshoot issues.
Admins can effortlessly track a presenter's current stage, smoothly transition them between stages, and conveniently manage their movement to and from the Green Room to prepare them for their upcoming presentation.
While many of these features are available in the host control panel you can easily manage presenters using the options found in the camera box. Additionally, you'll find some quick-glance information that helps you confirm exactly how that presenter is being shown to your attendees.
By default, admins will see a presenter video box even if only their microphone has been turned on. This is to ensure that admins have easy access to view and update that presenter’s status. The video box with the avatar of these presenters will not be shown to attendees until their cameras turn on.
Click here to learn how you can turn this feature off and only show a video box if a camera is on. You can also have this same behavior for guest presenters using individual presenter permissions.
Need to bring an attendee to the Green Room to prep them before putting them on-stage? Or maybe you need to quickly remove someone from view? Simply click the 3-dot menu within their camera box to get all of those options right in the middle of the studio.
With either manage Mic & camera, you can mute, unmute or request control of their devices. If you want to remove a presenter from view but keep them in the room, click on Close Mic & Cam in order to reset their devices on BigMarker and remove them from attendee view.
In the camera box you'll also see a number of different icons in the corners of the camera boxes. These will give you information on if their mic and camera are active, and where they are in the studio, On-stage off-stage or in the Green Room. You'll also see whether their camera is shown to attendees.
Under Name Tags, you’ll see blue lines next to a presenter’s name when they are on-stage and speaking.
Stage Status tags will let you know each presenter’s location; whether they’re off-stage or on-stage, on-stage but not visible to the audience, or in the Green Room prepping to appear on-stage.
The Warning tags lets hosts and admins know the status of a presenter’s camera. Yellow shows that their camera has been blocked by an admin. Red is alerting the admins that the presenter’s browser is blocking camera permissions. Yellow is alerting the admins that an admin is blocking camera access. Yellow with the eye icon is alerting the admins that the video box is not shown to attendees.
Troubleshooting the warning tags is easier as well. Once an admin identifies a mic or cam has been blocked, they can push a notification to the presenter having issues which notifies them of the problem and provides them with instructions on how to troubleshoot.
Hide audio-only video boxes
By default, after a presenter has enabled their microphone, the video box will appear for all admins. If you want to instead hide video boxes if they don't have their camera on, visit the Manage Dashboard of the webinar and under Presenter Permissions turn off "Show audio only speaker avatars to admins"
