Before entering your event, make sure you are selecting the correct camera and microphone and testing it to ensure optimal performance
Please test your camera and microphone here:
https://www.bigmarker.com/system_check
If you see camera is not available, an incorrect view from your camera, or cannot turn your camera on, may need to choose another camera or click the allow button located in the web address area. Refer to the previous directions for "clicking allow." This is where you change or select your camera.
If you continue to have issues, please email support@bigmarker.com