If you are not on Chrome or Edge, or have a WebRTC blocker or firewall enabled, you will not be able to access the room. Read the following troubleshooting steps below to establish a connection
BigMarker's conference room is built with WebRTC technology. If you are not on Chrome or Edge, or have a WebRTC blocker or firewall enabled, you will not be able to access the room.
Possible solutions:
- Switch your browser (or install) to the latest version of Chrome or Edge.
- Test your internet speed.
- Disable any Firefox or Chrome extensions that might be blocking WebRTC.
- Disable any known Firewall that might be blocking access or open the necessary ports to connect (you may need to contact your IT person).
For more questions please take a look at our system requirements page.