How to Customize the Chat Panel

Add your brand's styling and marketing components to your event's Chat Panel, creating a cohesive look within the webinar room.

Add background images, change the color of the text and chat icon and lock background images to match the width or height of the chat. It’s a great way to add brand styling and marketing components to your events.


Learn how to customize your session's Chat Panel below:


How to Customize the Chat Background

  1. Log in to your webinar and select the Manage Webinar tab. Staying in this tab, scroll down to Live Attendee Experience and select Customize.
  2. Scroll down to the Chat Background section. Select from the following background options: TransparentWhite, and Custom. 

    Transparent: If selected, the background of the Chat Panel is the same as the rest of the webinar room (as shown below).   

    White: Select a white background (as shown below). 

    Custom: Upload your own background image. Drag and drop an image of your choice into the box provided or select the file of choice.

    You can also lock the image’s height or width in the Chat Panel by clicking either Lock Width or Lock Height.

    Here, you can also customize the text in the Chat Panel. Under Chat Color, select Custom and enter in the hex code, or use the chat color dropdown menu and drag the mouse around to find a color. Select Save & Exit to complete. 

Watch the video below to see this in action: 


How to Customize the Chat Icon 

You can now customize the chat icon for the Chat panel. This new customization aids in matching everything to your brand style and guidelines. 


1. Select a color or enter in the hex code for the Minimized Chat Button Color and Minimized Chat Button Text Color

2. Click Save & Exit