I Can't Hear the Other Presenters Or Attendees

Follow the steps below if you cannot hear other presenters or attendees in the webinar room


  • Make sure that the presenter is actually sharing their mic and your device's volume is turned up
  •  If you are using headphones, try unplugging them.  
  •  Is your computer muted? Do your speakers/head phones work?
  •  Try reloading the room or refreshing the page. 
  •  If that doesn't work, try restarting your browser
  •  If that doesn't work, try restarting your computer.
  •  If this doesn't work, please check your system and our requirements


If you have tried everything above, please click the links below.

Click here for Windows.

Click here for Mac. 


If you continue to have issues, email support@bigmarker.com