Follow the steps below if you cannot hear other presenters or attendees in the webinar room
- Make sure that the presenter is actually sharing their mic and your device's volume is turned up.
- If you are using headphones, try unplugging them.
- Is your computer muted? Do your speakers/head phones work?
- Try reloading the room or refreshing the page.
- If that doesn't work, try restarting your browser.
- If that doesn't work, try restarting your computer.
- If this doesn't work, please check your system and our requirements.
If you have tried everything above, please click the links below.
If you continue to have issues, email support@bigmarker.com