Offer different levels or types of registration to your event with ticket passes
Event tickets on BigMarker allow you to provide different choices for registering for one event. With these different choices, you can set different ticket prices, have them only available to certain members of your audience, have different capacities and limits, and more.
For any given event, you can either use regular passes or subscription passes, but not both.
First, head over to the event admin and click on Registration & Passes from the left-hand navigation.
From here, click on New Regular Pass in order to get started. First you'll want to give your ticket some basic information such as name, description and price. After that, there are a number of settings that are important to consider as you set up your passes.
Capacity & waitlist
For any ticket, you can determine a set number of them to be available, or for them to be unlimited. If you have a ticket that has a limited capacity and the ticket is free (has a price of $0) then you can enable the waitlist for this ticket.
For more information on the capabilities of the waitlist, click here.
Series included in this pass
The setting for Series included in this pass is very important when setting up your tickets. If you want certain pieces of content, or certain levels of access to be only available to registrants with this ticket, then this setting will help you accomplish this.
In this setting, you'll be able to select any series that is on your channel. For all series that are selected in this setting, registrants will be added to the registration list of those series in addition to the main series of the event.
Because the registrant gets added to these series, you can send them unique email notifications from these series and give them access to the content & webinars that have been added to these series. Whether it is a different event agenda, a supplemental video hub, or a whole other event altogether, you can offer truly unique experiences for different tickets with just this setting.
Conditional Tickets
If you are interested in having your tickets be dependant on other registration fields, look for the setting Only available when field. This will be a dropdown of all you custom registration fields. Select which field you want to use, then in the Contains field, type in the exact response that needs to be provided in order to show this ticket.
For example, you may want to have a ticket only available to people who are attending in person, so you have a registration field asking "How will you be attending" and a response of "In Person" will allow users to see and select the ticket.
In order to use this setting, you will need to go to the settings for registration & passes, look for How should attendees start the registration process? and select Complete registration form first, then select ticket pass.
Make the ticket only available to a list of people
If you have a list of registrants that should have access to a certain ticket, you'll first want to make a list and add all users to it. Head to the List Manager section of the event admin and create a new list. Click on the name of this newly created list and you will be taken to a simplified webinar dashboard, where you'll add users (name and email) to this list.
Once You have this list ready, head back to your ticket pass and look for the setting Pass only available to registrants from list, enable it, then look for your list. Now, only registrants who have an email address that is included in that list will be able to see and select the ticket.
You'll need the same setting chosen for Complete registration form first, then select ticket pass that we saw above in order to use this setting.