Experience Optimized Presenter Audio and Video Quality with Connection Assistant

We know how important it is to deliver a high quality stream during your webinars and events. That’s why we created Connection Assistant.

If you have presenters (or attendees that will be on camera) that will be connecting from all over the world, Connection Assistant optimizes the experience of connecting to BigMarker by automatically connecting to the server closest to them.

Without this feature, presenters will connect to the server that you have configured as part of the webinar settings.

When the presenter or attendee enters the webinar, a screen with Connection Assistant information will automatically appear. The screen will look something like this: 

The Connection Assistant is checking for four main points that you’ll see represented in real-time on your screen: network configuration, possible connection points, the individual's most optimal connection, and finally, it finishes by establishing the best connection to the network based on its findings.

Once each criteria is met successfully, you’ll see a blue checkmark next to the corresponding line. 

Additionally, if you’d like to skip this step and proceed directly to the webinar, you can click Skip directly to the webinar at the bottom of the screen. Doing so will have that presenter connect to the server you have set for the session.

Once the individual's connection has been successfully established, they are moved automatically into the webinar room.