--- title: Knowledge Base description: Take your first steps and get familiar with the basics of BigMarker --- [Skip to content](https://kb.bigmarker.com/migration/knowledge/getting-started#main-content) English Show submenu for translations ![b-KB-logo.png\]](https://kb.bigmarker.com/hs-fs/hubfs/b-KB-logo.png?height=40&name=b-KB-logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Back to BigMarker](https://www.bigmarker.com/) [Back to BigMarker](https://www.bigmarker.com/) Welcome to the BigMarker Knowledge Base! - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.bigmarker.com/migration/knowledge) 2. [Getting Started](https://kb.bigmarker.com/migration/knowledge/getting-started) - [Getting Started](https://kb.bigmarker.com/migration/knowledge/getting-started#main-content) - [BigMarker Basics](https://kb.bigmarker.com/migration/knowledge/getting-started#bigmarker-basics) - [Troubleshooting & Hardware](https://kb.bigmarker.com/migration/knowledge/getting-started#troubleshooting-hardware) - [Home, Channel & Profile Settings](https://kb.bigmarker.com/migration/knowledge/getting-started#home-channel-profile-settings) - [Webinars and Series](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#main-content) - [Creation & Setup](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#creation-setup) - [Advanced Settings](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#advanced-settings) - [Surveys, Stats & Certificates](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#surveys-stats-certificates) - [On-demand Webinars & Video](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#on-demand-webinars-video) - [Registration](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#registration) - [Emails & Invitations](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#emails-invitations) - [Attendee Experience](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#attendee-experience) - [Design](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#design) - [Promotion & Sharing](https://kb.bigmarker.com/migration/knowledge/webinars-and-series#promotion-sharing) - [Virtual & Hybrid Events](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#main-content) - [Virtual Venue](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#virtual-venue) - [Registration](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#registration) - [Studio](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#studio) - [Analytics/Integrations](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#analytics-integrations) - [Event Setup](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#event-setup) - [Registration & Sessions](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#registration-sessions) - [Design](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#design) - [Sponsors & Networking](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#sponsors-networking) - [Hybrid Settings & Streaming](https://kb.bigmarker.com/migration/knowledge/virtual-hybrid-events#hybrid-settings-streaming) - [Presenter Capabilities](https://kb.bigmarker.com/migration/knowledge/presenter-capabilities#main-content) - [Using the Studio](https://kb.bigmarker.com/migration/knowledge/presenter-capabilities#using-the-studio) - [Presenter Settings & Permissions](https://kb.bigmarker.com/migration/knowledge/presenter-capabilities#presenter-settings-permissions) - [Content & Engagement](https://kb.bigmarker.com/migration/knowledge/presenter-capabilities#content-engagement) - [Integrations](https://kb.bigmarker.com/migration/knowledge/integrations#main-content) - [Webinar, Series and Event integrations](https://kb.bigmarker.com/migration/knowledge/integrations#webinar-series-and-event-integrations) - [Channel Integrations](https://kb.bigmarker.com/migration/knowledge/integrations#channel-integrations) - [In-person events & Mobile Event Apps](https://kb.bigmarker.com/migration/knowledge/in-person-events-mobile-event-apps#main-content) - [Event Companion App](https://kb.bigmarker.com/migration/knowledge/in-person-events-mobile-event-apps#event-companion-app) - [Scanner App, QR Codes & Badge Printing](https://kb.bigmarker.com/migration/knowledge/in-person-events-mobile-event-apps#scanner-app-qr-codes-badge-printing) - [BigMarker AI](https://kb.bigmarker.com/migration/knowledge/bigmarker-ai) - [Privacy, Security & Policies](https://kb.bigmarker.com/migration/knowledge/privacy-security-policies) # Getting Started Take your first steps and get familiar with the basics of BigMarker ## BigMarker Basics - [The Types of Webinars](https://kb.bigmarker.com/migration/knowledge/types-of-webinars) - [What is the difference between different types of series?](https://kb.bigmarker.com/migration/knowledge/what-is-the-difference-between-different-types-of-series) - [BigMarker Webinar Dashboard Guide for Admins, Hosts & Presenters](https://kb.bigmarker.com/migration/knowledge/bigmarker-presenter-guide) - [Live Webinars](https://kb.bigmarker.com/migration/knowledge/live-webinars) - [Automated Webinar](https://kb.bigmarker.com/migration/knowledge/automated-webinar) - [Evergreen Webinar](https://kb.bigmarker.com/migration/knowledge/evergreen-webinar) - [24-7 Webinar](https://kb.bigmarker.com/migration/knowledge/24-7-webinar) - [Series - host several sessions under one registration](https://kb.bigmarker.com/migration/knowledge/summits-or-series) - [The Webinar Dashboard - Manage Webinar](https://kb.bigmarker.com/migration/knowledge/the-manage-webinar-dashboard) - [BigMarker Presenter Training](https://kb.bigmarker.com/migration/knowledge/bigmarker-presenter-training) - [A Guide to Audience Engagement on BigMarker](https://kb.bigmarker.com/migration/knowledge/audience-engagement) - [How to start your webinar](https://kb.bigmarker.com/migration/knowledge/how-do-presenters-begin-their-webinar-or-virtual-event-session-1) - [How to End Your Webinar](https://kb.bigmarker.com/migration/knowledge/how-do-i-end-my-webinar) - [How to Enable Webcast Mode on your BigMarker Webinars](https://kb.bigmarker.com/migration/knowledge/how-to-enable-webcast-mode) - [How to Set Up Interactive Webinars](https://kb.bigmarker.com/migration/knowledge/interactive-webinars) - [Permission Levels in the Webinar Room](https://kb.bigmarker.com/migration/knowledge/permission-levels-in-the-webinar-room) - [When Can I Enter the Webinar I'm Hosting?](https://kb.bigmarker.com/migration/knowledge/when-can-i-enter-the-webinar-im-hosting) - [When Can my Attendees Enter the Webinar?](https://kb.bigmarker.com/migration/knowledge/when-can-i-enter-the-webinar-im-attending) - [How Many Webcams or Microphones Can be Shared at One Time?](https://kb.bigmarker.com/migration/knowledge/how-many-webcams-or-microphones-can-be-shared-at-one-time) - [How Do I Find My Webinar?](https://kb.bigmarker.com/migration/knowledge/how-do-i-find-my-webinar) - [How to Change a Webinar’s URL](https://kb.bigmarker.com/migration/knowledge/how-to-change-a-webinars-url) - [How can I run a Test Webinar?](https://kb.bigmarker.com/migration/knowledge/how-can-i-do-a-test-webinar-1) - [What is MeetingSpace and How to Use it](https://kb.bigmarker.com/migration/knowledge/what-is-meetingspace-and-how-to-use-it) - [BigMarker Product Demo](https://kb.bigmarker.com/migration/knowledge/bigmarker-product-demo) See less ▼ ## Troubleshooting & Hardware - [Basic Internet Speed Requirements](https://kb.bigmarker.com/migration/knowledge/internet-speed-requirements) - [System and Hardware Requirements](https://kb.bigmarker.com/migration/knowledge/system-requirements) - [How to Increase Your Connection Speed and Prevent Packet Loss](https://kb.bigmarker.com/migration/knowledge/how-to-increase-your-connection-speed-and-prevent-packet-loss-1) - [How to Run a System Check on BigMarker](https://kb.bigmarker.com/migration/knowledge/system-check-1) - [Recommended Browser Versions for the Best BigMarker Event Experience](https://kb.bigmarker.com/migration/knowledge/internet-browser-information) - [Output Options for Your Microphone & Camera on BigMarker](https://kb.bigmarker.com/migration/knowledge/allowing-selecting-and-switching-your-mic-and-camera) - [Test Your Camera and Mic Here](https://kb.bigmarker.com/migration/knowledge/test-your-camera-and-mic-here) - [Microphone System Check Failed: What to Do Next](https://kb.bigmarker.com/migration/knowledge/can-presenters/hosts-deny-camera-mic-permissions) - [My Camera is Not Working](https://kb.bigmarker.com/migration/knowledge/my-camera-is-not-working) - [Make sure the browser has allowed access to your devices if camera or microphone Are Not Working](https://kb.bigmarker.com/migration/knowledge/click-allow-access-if-camera-or-microphone-are-not-working) - [How to determine if you're connected through a Firewall or Proxy](https://kb.bigmarker.com/migration/knowledge/firewall-or-proxies) - [Webcam Failed to connect: What to Do Next](https://kb.bigmarker.com/migration/knowledge/i-failed-the-webcam-system-check) - [Difficulties with External Camera, Headset or Microphone](https://kb.bigmarker.com/migration/knowledge/difficulties-with-external-camera-headset-or-microphone) - [I Have No Sound and Can't Hear the Presenters](https://kb.bigmarker.com/migration/knowledge/i-have-no-sound-and-cant-hear-the-presenters) - [What can I do to prevent echo or feedback?](https://kb.bigmarker.com/migration/knowledge/what-can-i-do-to-prevent-echo-or-feedback) - [Hardware Recommendations](https://kb.bigmarker.com/migration/knowledge/hardware-recommendations) - [Audio Output System Test Failed: What to Do Next](https://kb.bigmarker.com/migration/knowledge/i-failed-the-audio-output-system-test) - [Network System Check Failed: What to Do Next](https://kb.bigmarker.com/migration/knowledge/i-failed-the-network-system-check) - [Black Screen When I Share My Camera: How to Fix it and What to Do Next](https://kb.bigmarker.com/migration/knowledge/im-getting-a-black-screen-when-i-share-my-camera) - [Hardware Recommendations for Physical Conference Rooms](https://kb.bigmarker.com/migration/knowledge/hardware-recommendations-for-physical-conference-rooms) - [Managing Hardware Acceleration: Enable or Disable It in Your Browser](https://kb.bigmarker.com/migration/knowledge/enable-disable-hardware-acceleration-in-browser) - [Uploading Contacts Checklist](https://kb.bigmarker.com/migration/knowledge/uploading-contacts-checklist) - [Getting Error Message: "Your microphone is not receiving any audio input."](https://kb.bigmarker.com/migration/knowledge/getting-error-message-your-microphone-is-not-receiving-any-audio-input) - [Getting "Kicked Out" of a Webinar Room: What to Do Next](https://kb.bigmarker.com/migration/knowledge/i-got-kicked-out-of-the-room) - [Why am I not receiving emails from BigMarker?](https://kb.bigmarker.com/migration/knowledge/why-am-i-not-receiving-emails-from-bigmarker) - [Microphone Not Working? Try These Troubleshooting Tips](https://kb.bigmarker.com/migration/knowledge/microphone-not-working-try-these-troubleshooting-tips) - [Troubleshooting Attendee Access to the Webinar Room](https://kb.bigmarker.com/migration/knowledge/people-cant-get-in-the-room.-what-can-i-do) - [I Can't Get Into the Webinar. What Should I Do?](https://kb.bigmarker.com/migration/knowledge/i-cant-get-into-the-webinar.-what-should-i-do) - [My Facebook Live Stream Has Disconnected: What to Do Next](https://kb.bigmarker.com/migration/knowledge/my-facebook-live-stream-has-disconnected) - [My screen sharing no longer works after I updated my Mac Operating System](https://kb.bigmarker.com/migration/knowledge/my-screen-sharing-no-longer-works-after-i-updated-my-mac-operating-system) See less ▼ ## Home, Channel & Profile Settings - [Using your home dashboard](https://kb.bigmarker.com/migration/knowledge/introducing-your-new-home-dashboard) - [What are my Channel's features?](https://kb.bigmarker.com/migration/knowledge/what-are-my-channels-features) - [Channel privacy: public, private or invisible](https://kb.bigmarker.com/migration/knowledge/what-is-the-difference-between-a-public-and-a-private-channel) - [How to Edit Your Channel Profile](https://kb.bigmarker.com/migration/knowledge/how-do-i-edit-my-channel-profile) - [How to Configure your Treasury and Choose your Preferred Payment Processor](https://kb.bigmarker.com/migration/knowledge/how-to-set-up-and-withdraw-ticket-revenue-from-virtual-events) - [What is the difference between a Channel Administrator, Host, and a Presenter?](https://kb.bigmarker.com/migration/knowledge/what-is-the-difference-between-a-channel-administrator-host-presenter-and-a-subscriber) - [Using BigMarker API](https://kb.bigmarker.com/migration/knowledge/using-bigmarker-api) - [How do I change my Time Zone?](https://kb.bigmarker.com/migration/knowledge/how-do-i-change-my-time-zone) - [How to Set a Virtual Background](https://kb.bigmarker.com/migration/knowledge/how-to-set-a-virtual-background) - [Using Multi-Factor Authentication for Your Channel](https://kb.bigmarker.com/migration/knowledge/how-to-enable-multi-) - [Can I charge subscription dues for my Channel?](https://kb.bigmarker.com/migration/knowledge/can-i-charge-subscription-dues-for-my-channel) - [How do I change the credit card or update the billing information on my account?](https://kb.bigmarker.com/migration/knowledge/how-do-i-change-the-credit-card-or-update-the-billing-information-on-my-account) - [Implement Custom Code at the Channel Level to Cover all Your Associated Landing Pages](https://kb.bigmarker.com/migration/knowledge/implement-custom-code-at-the-channel-level-to-cover-all-your) - [API Applications](https://kb.bigmarker.com/migration/knowledge/api-applications) - [How to Access My Channel Analytics](https://kb.bigmarker.com/migration/knowledge/how-to-access-my-channel-analytics) - [Domain Whitelabel FAQ](https://kb.bigmarker.com/migration/knowledge/domain-whitelabel-faq) - [Complying with DSAR and data deletion requests](https://kb.bigmarker.com/migration/knowledge/complying-with-dsar-and-data-deletion-requests) - [Manage all of your emails using the home dashboard](https://kb.bigmarker.com/migration/knowledge/manage-all-of-your-emails-using-the-home-dashboard) See less ▼ [![](https://kb.bigmarker.com/hs-fs/hubfs/BigMarker-Logo_1.91-1.png?width=400&height=210&name=BigMarker-Logo_1.91-1.png)](http://bigmarker.com) © 2010 - 2025 BigMarker. All rights reserved. Copyright © 2025, BigMarker